Refund and Cancellation Policy

If you have any concerns before or after ordering, please contact us at my.atelierdelvino@gmail.com.

Damaged or incorrect items

Please contact my.atelierdelvino@gmail.com promptly with your order number and photographs so we can review the issue.

Cancellations

Cancellation requests should be sent as soon as possible, before your order is delivered. Once items have been delivered, cancellations are not accepted, except for damaged or incorrect items or other valid issues, which we will review case by case.